Web-based portals are increasingly familiar to our clients, since these portals are already commonplace in many industries, including banking and insurance. It’s not surprising that many clients now expect instant access to information via web-based portals in their accounting and tax matters as well.
Now that we have our Portal in place, the benefits to our clients are starting to flow.
There are many benefits to our Portal. Some of the most important are:
Instant, 24/7 access to key financial documents. Clients can upload and store their own important documents as well (e.g Mortgage Statements).
A permanent secure storage facility – allowing you to meet HMRC document retention rules. If you store your documents in the Portal, there is no need to back them up and you will never have to worry about transferring this data when you change your computer.
Encrypted message exchange which is much more secure than e-mail technology. When emails travel to their intended destinations, they traverse an untold number of servers and can be intercepted and viewed by anyone with the proper technological know-how and desire. This inherent security flaw, at present, may place confidential data at risk. For some time now we have used Adobe Document Cloud e-sign (formerly Echosign) to send out sensitive documents. We recommend clients send sensitive information to us via our Portal.
The Portal is one of many technologies which are improving the service that progressive, innovative accountants can offer their clients. Please do not hesitate to contact us if you would like more information on this and other new technologies.